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Delivery Policy

The future is here, and we are proud to offer our online shop with delivery right to your doorstep!

 

Packaging & Delivery
Place order up to 3pm to get same day Winnipeg delivery. Delivery is available Monday through Saturday, 9am-3pm and is scheduled to arrive within 2 hours after you place your order.

OR

Shop at night and get your order delivered to your door by 12:00 PM (Noon) the next day. Available Monday to Saturday.

At this time, we are offering delivery in Winnipeg only as we are committed to 100% freshness in our deliveries.
We are working on delivery throughout Manitoba and across Canada. Please ensure you are signed up with our newsletter list to be notified when we are ready to make this change. 

All of our products are handled and packaged with utmost care for optimal freshness. 


Customer Service
We pride ourselves on exceptional customer service and our customer service staff are knowledgeable about our products and always available to assist you with your purchase. Gimli Fish is proud to offer 4 convenient retail locations in Winnipeg.

Gimli Fish Gift Cards
Our gift cards come in 2 variations, Online Gift Cards can be purchased for online use only and our Physical Gift Card is mailed as a physical gift card to yourself to be gifted to the recipient of your choice. Our gift cards can also be securely saved to your Apple Pay Wallet App to be used at any time.

Our Payment Processor of Choice
We honour all major credit cards and your card information is used securely and with utmost care and discretion.

100% Satisfaction Return Policy
Our products are 100% refundable. If for any reason you wish to return your item, please email us and we will provide you with a return SKU which you will include along with your item in the condition it was shipped. We will receive a full refund in the manner in which it was purchased, upon receipt of your return in our shop. This policy is valid for 30 days after date of purchase. Shipping costs cannot be refunded.